Terms & Conditions

• If submitting a claim for shortages, damages or defects either a written fax or email must be received with 7 business days after your item is received or signed for  

• If a reprint has to take place, all items must be returned.  

• Metro Printing & Promotions liability shall be limited to the stated sales price of any defective goods. We will not be liable for any consequential damages, such as profit loss  

• Metro Printing & Promotions reserves the right to use any items designed and/or produced in future promotional pieces such as catalogs, flyers, websites or any other promotional material. If you do not wish to be included please send a fax, email or written request along and we will gladly approve it.  

• Any legal disputes will take place in Morris County, NJ.  

• If you cancel your order after acknowledgement, customer will be charged for all setup, apparel and pre-press costs incurred.  

• We will honor any faxed, emailed or written quotes if submitted with your order. Quotes are valid for 30 days.  

• All orders require a 50% deposit. Balance will be due before your order leaves our facility. We accept all major credit cards for your convenience. All rush orders require full pre-payment.  

• We are not responsible for delayed shipments / exceptions from UPS or FEDEX once your order has left our facility.  

• Prices, terms and conditions are subject to change without notice.